Contact us
Email: [email protected]
We aim to respond within 1–2 business days. When reaching out, please include the email or phone number on your account and a short description of the issue.
Frequently asked questions
How do I delete my account?
You can delete your account in the app under Profile → Settings → Delete Account, or by emailing us. See Delete your account for full steps and details on what happens to your data.
How do I export my data?
Open the app, go to Profile → Settings and choose Export my data. You'll receive a copy of the personal data associated with your account.
How do payments work?
Payments can be arranged directly between users, or processed securely in the app through our payment provider. Subscriptions and job boosts are billed as shown in the app at the time of purchase. Jobsaaa is a platform connecting posters and workers and is not a party to agreements between users.
How do I report a job, user, or message?
Use the report option available on jobs, profiles, and messages in the app. Our team reviews reports and may remove content or take action on accounts that break our Terms of Service.
Can I both post jobs and work?
Yes. Every Jobsaaa account can act as both a poster and a worker — post a job today and pick one up tomorrow with the same account.
How do I cancel a subscription?
Manage or cancel your subscription in the app, and — if you subscribed through the App Store or Google Play — also cancel it in your store account so you aren't billed again.